Terms and Conditions

Royale-Tea Vintage Rentals Terms and Conditions

Acceptance of Terms By accessing and using this website, you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please do not use the website.
General Information Royale-Tea Vintage Rentals provides vintage china rental services. All transactions conducted through this website are subject to these terms and conditions.
Use of Images Images on the website are stock images and are for illustrative purposes only. The items you receive may vary in pattern, style, or color due to the unique nature of vintage pieces.
Booking and Reservations:
1. All bookings are subject to availability.
2. A deposit may be required to secure your rental.
3. Full payment is due before the delivery or pickup of items.
Rental Period: The standard rental period is [1] day. Extensions may be available upon request and may incur additional charges.
Damage and Loss:
1. A damage deposit may be required for all rentals.
2. The customer is responsible for all items from the time of delivery or pickup until they are returned.
3. Fees will be assessed for any lost, damaged, or broken items.
Cleaning Policy:
1. Customers are not required to clean the items before returning them.
2. A cleaning fee may be included in your rental agreement.
Delivery and Pickup:
1. Delivery and pickup services are available within a specified radius.
2. Delivery fees will be calculated based on distance.
3. Customers are responsible for ensuring someone is available to accept the delivery.
Cancellation Policy:
1. Cancellations must be made at least [30] days prior to the rental date for a full refund.
2. Late cancellations may result in forfeiture of the deposit.
Liability Royale-Tea Vintage Rentals is not liable for any injuries, damages, or losses resulting from the use of rented items. Customers assume all responsibility for the proper handling and use of the items.
Privacy Policy: We respect your privacy. Any personal information collected through this website will be used solely for the purpose of providing our services and will not be shared with third parties without your consent.
Modifications to Terms: Royale-Tea Vintage Rentals reserves the right to update or modify these terms and conditions at any time without prior notice. Customers are encouraged to review these terms regularly.
Governing Law: These terms and conditions are governed by the laws of the state of Georgia, and any disputes will be resolved in the appropriate courts of this jurisdiction.
Contact Information For any questions or concerns, please contact us at:
1. Email: julie@royale-tea.com
2. Phone: 678.300.8626

Return and Refund Policy

Terms of Return: Items must be returned within [1] day of the rental period's conclusion.
State of Return: Items must be returned in the same condition as delivered, without damage or excessive wear.
Reason for Return: Refunds or exchanges will only be processed for items that were delivered damaged or incorrect.
Process for Return:
- Contact our customer service team within [1] days of delivery to initiate a return.
- Provide your order number, photos of the items (if applicable), and a detailed explanation of the issue.
- Approved returns will be coordinated for pickup or drop-off.
Process of Refund:
- Refunds for approved returns will be processed within [3] business days after the items are inspected.
- Refunds will be issued via the original payment method.
- Partial refunds may apply if items are returned late or in a condition requiring additional cleaning or repair.
Contact Details for Returns:
- Email: julie@royale-tea.com
- Phone: 678.300.8626

Terms and Conditions

Return and Refund Policy

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